Sense, A Rosewood Spa Online Shop: FAQs – Frequently Asked Questions


How does online shopping work?
The following steps describe your purchase process

How does payment for an online purchase work?

How do I redeem my wellness voucher?

Simply bring your printed voucher to the Spa and redeem your wellness voucher. Each voucher can be identified by a barcode and is registered in the system via a barcode scanner.

How secure is shopping at the TAC Online Shop?

The TAC Online Shop is secured by a 128-bit encryption (SSL), currently the highest available encryption level.

I am unable to open the voucher in PDF format.

The vouchers you ordered are saved in a fraud resistant PDF data format.
To open the file you would need Adobe Acrobat Reader, you can download Adobe Reader for free at